Complaints and Suggestions back

We would like your experience in Dénia to be unforgettable!

Therefore, we would like to know your opinion about the city, both what you like the most and what you would like to improve. 


In case you want to make a formal complaint about a tourist service or make a report of illegal offer, misleading advertising and the like, you can do it directly through this LINK to Turisme Comunitat Valenciana website where you can find in detail how to file it.

You can also make a suggestion on tourism at any Tourist Info in Dénia, in person or via email:


In case that your claim or suggestion is related to consumer matters, you can make it electronically through the link (indicated above) of the City Council mailbox, by telephone 628.614.679 and email from the Municipal Consumer Information Office (OMIC ):

They will also be able to assist you in person, by requesting an appointment in this LINK


If you need to make a suggestion or complaint of any other matter, you can also do it through the online box of Dénia City Council that you will find on or at Dénia Tourism website

rights and obligations tourist services users

We want you to enjoy your experience in Dénia and, for this reason, it is important that you know your rights and obligations as a tourist.